Warranty Policy

At Zoka.co, we are committed to providing original and reliable products. To ensure your right to benefit from the official warranty, please adhere to the following terms:
Keep the Original Packaging: Retaining the product's original packaging (the box) is a mandatory requirement to activate the warranty, as it contains essential identification details and the product's serial number.
Authorized Distributor: Please ensure that the name of the authorized distributor is clearly printed on the product's box, as our warranty coverage applies exclusively to products supplied through our official distributors.
Procedure: In the event of any technical issues or inquiries, please contact us and have a photo of the box showing the distributor's details ready, which will ensure faster service.